Name: Duravit Viva Thermostatic mixer
Brand: Duravit
SKU: VI5200006E10
Price: 7639.8 EGP
Availability: InStock

The Duravit Viva Thermostatic mixer is an exposed thermostatic shower mixer from Duravit's Viva range (a cylindrical body with a flat lever and a squared spout). A thermostatic cartridge keeps the water at the temperature you dial in, even when someone opens a tap elsewhere in the flat, with a safety stop at 38 °C. Finished in chrome.

The solid brass body carries a thermostatic cartridge with a separate ceramic volume control, finished in a multi-layer chrome plating over polished brass that resists tarnish and limescale and wipes clean in one pass. It connects to G½ wall supplies at 150 mm centres with adjustable S-unions, and the bottom ½″ outlet takes the shower hose.

Built for Egyptian water: the working parts resist limescale and the finish stands up to daily cleaning. Mount it about 100–110 cm above the shower floor; add a slide rail or a wall-mounted holder for the hand shower. Delivered to every governorate in Egypt by Turqwaz, with cash on delivery, instalments through valU, Souhoola and Aman, and professional installation available through Supply & Apply.

Brand	Duravit
Type	Shower Mixers
Collection	Viva
Finish	Chrome
Installation	G½ wall supplies, 150 mm centres
Material	Brass body, thermostatic cartridge
Mounting	Wall-mounted, exposed
Product code	VI5200006E10
Warranty	Minimum 2 years against manufacturing defects — see the Warranty tab
Availability	In stock

Thermostatic control — Steady temperature with a 38 °C safety stop.
Solid brass body — Heavy, corrosion-resistant casting.
Hard-wearing finish — Resists scratches and limescale; wipes clean.
Standard 150 mm wall connection — Fits existing hot and cold outlets with the supplied S-unions.

Delivery & Returns

Delivery: Egypt-wide within 2–5 business days. Installation: professional installation available for AC and concealed systems. Returns: 14-day return policy on unused items in original packaging. Payment: cards, cash on delivery, and installments via ValU, Souhoola, Aman and InstaPay.

Covered for a minimum of 2 years. This Duravit product is genuine, supplied through authorised channels, and warranted against manufacturing defects for at least 2 years from the date you receive it, as required by Egypt's Consumer Protection Law No. 181 of 2018. Where Duravit or its authorised agent in Egypt offers a longer warranty on this item, the longer period applies automatically.

What the warranty covers: inspection and repair, original spare parts, the technician's travel, and transport to and from the service centre — at no cost to you. If the same defect recurs more than twice within the first year, you are entitled to a new replacement or a refund.

What it does not cover: damage from misuse, accidents or neglect; installation that does not follow the manufacturer's instructions; damage from water pressure or water quality outside the stated tolerances; limescale build-up where the product has not been cleaned as instructed; normal wear of consumable parts such as cartridges, seals, aerators and hoses; and cosmetic wear that does not affect function.

Keep your cover valid: Clean with a soft cloth and mild soap only — never acidic, chlorine or abrasive cleaners, which strip the finish. Fit angle valves with filters so debris in the supply never reaches the cartridge.

Your other rights: a 14-day return or exchange in original, uninstalled condition and packaging; a 30-day exchange or refund if the product is defective or not as described; and, for fragile items, transit damage reported within 48 hours with photos is handled with the carrier by Turqwaz.

To make a claim: keep your Turqwaz invoice and message us on WhatsApp +20 122 299 2694 or email info.turqwaz@gmail.com with your order number, the product code and photos. We acknowledge every claim within 2 working days and aim to resolve it within 14 working days.