Contact Us
Turqwaz.com · by Buruj Materials
Contact Us
Questions about a product, an order, delivery, a warranty claim, or planning a bathroom or kitchen project? Our Cairo-based team is here to help — reach us whichever way suits you best.
Customer service hours
Our team is available during these hours:
- Saturday – Thursday10:00 – 22:00
- FridayClosed
Outside these hours? Send a message below and we'll reply the next working day — or message us on WhatsApp any time.
Send us a message
Prefer to write? Use the form below and we'll get back to you within one working day. Please include your order number if your message is about an existing order.
Not sure where to start? Shop by category
While you wait for a reply, take a look at what's new — every product ships with an official brand warranty.
Planning a full bathroom or kitchen fit-out?
Book a free site inspection and ask about our Supply & Apply installation service — we survey the site, issue a written Works Order before work begins, and warrant the work for at least one year.
Looking for something specific?
You may find a quick answer here:
• Track your order • FAQs • Refunds & returns • Shipping & delivery • Terms & Conditions
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