Name: ABS Bidet Spray (Shattaf)
Brand: Lutz
SKU: E51030500
Price: 954.8 EGP
Availability: InStock

The ABS Bidet Spray (Shattaf) is an ABS hand-held bidet spray (shattaf) from Lutz, supplied with its hose and wall holder — the everyday hygiene fitting every Egyptian toilet is built around. Press the lever for a steady spray and release to stop; the flow never runs when the spray is parked. Available in chrome and black.

The head is tough ABS under a durable multi-layer finish that resists scratches, tarnish and limescale and wipes clean in one pass, light in the hand, with a replaceable nozzle; the flexible hose has ½″ conical nuts and the holder screws to the wall beside the toilet.

Egyptian mains water is hard, so the finish and the working parts are specified to shrug off limescale — a wipe with a soft cloth keeps it looking new. Feed it from an angle valve (ideally with a filter) or a bidet mixer for warm water; always close the valve when the spray is not in use for long periods. Turqwaz delivers across Egypt, offers cash on delivery and instalments through valU, Souhoola, Aman and other providers, and can install it for you through Supply & Apply.

Brand	Lutz
Type	Bidet Sprays
Finish	Chrome and Black
Installation	Supplied with hose and wall holder; ½″ connection to an angle valve or bidet mixer
Material	ABS head
Mounting	Wall holder beside the toilet
Product code	Chrome: E51030500 · Black: E51030501
Warranty	Minimum 2 years against manufacturing defects — see the Warranty tab
Availability	In stock

Tough ABS head — Light, impact-resistant and easy to clean.
Complete set — Spray, hose and wall holder in one box.
Controlled spray — Trigger control with a steady, comfortable jet.
Standard ½″ connections — Fits any angle valve or bidet mixer.
Hard-wearing finish — Resists scratches and limescale.
Finish options — Offered in Chrome and Black.

Delivery & Returns

Delivery: Egypt-wide within 2–5 business days. Installation: professional installation available for AC and concealed systems. Returns: 14-day return policy on unused items in original packaging. Payment: cards, cash on delivery, and installments via ValU, Souhoola, Aman and InstaPay.

Covered for a minimum of 2 years. This Lutz product is genuine, supplied through authorised channels, and warranted against manufacturing defects for at least 2 years from the date you receive it, as required by Egypt's Consumer Protection Law No. 181 of 2018. Where Lutz or its authorised agent in Egypt offers a longer warranty on this item, the longer period applies automatically.

What the warranty covers: inspection and repair, original spare parts, the technician's travel, and transport to and from the service centre — at no cost to you. If the same defect recurs more than twice within the first year, you are entitled to a new replacement or a refund.

What it does not cover: damage from misuse, accidents or neglect; installation that does not follow the manufacturer's instructions; damage from water pressure or water quality outside the stated tolerances; limescale build-up where the product has not been cleaned as instructed; normal wear of consumable parts such as cartridges, seals, aerators and hoses; and cosmetic wear that does not affect function.

Keep your cover valid: Clean with a soft cloth and mild soap only — never acidic, chlorine or abrasive cleaners, which strip the finish. Fit angle valves with filters so debris in the supply never reaches the cartridge.

Your other rights: a 14-day return or exchange in original, uninstalled condition and packaging; a 30-day exchange or refund if the product is defective or not as described; and, for fragile items, transit damage reported within 48 hours with photos is handled with the carrier by Turqwaz.

To make a claim: keep your Turqwaz invoice and message us on WhatsApp +20 122 299 2694 or email info.turqwaz@gmail.com with your order number, the product code and photos. We acknowledge every claim within 2 working days and aim to resolve it within 14 working days.