Frequently Asked Questions

Orders & Shipping

How long does delivery take?
Delivery typically takes 3–7 business days depending on your location.

Do you offer installation services?
Yes, we can connect you with certified installers in your area. Contact us for details.

Products

Are your products covered by a warranty?
All products come with the manufacturer's warranty. Please refer to the product page for specific warranty details.

Can I see products before purchasing?
Yes, please contact us to arrange a showroom visit.

Returns & Exchanges

What is your return policy?
We accept returns within 14 days of delivery for unused items in original packaging. Please contact us to initiate a return.

What if my item arrives damaged?
Please photograph the damage and contact us within 48 hours of delivery and we will arrange a replacement.

Payments

What payment methods do you accept?
We accept all major credit cards, bank transfers, and cash on delivery where available.